NEWARK, OH 43055
PHONE 740.345.9757
FAX 740.345.5141

IT Business Analyst / Junior Product Owner

MPW Industrial Services Group, Inc.
Job Description


Reports to:              Director of IT 
Department:            IT   
Direct Reports:       0
Position:                 Salaried        
Provides administrative, project management and analytical support for MPW Application Development projects.  Primary responsibility is for management of projects and meeting project commitments, including communications with sponsors and stakeholders. Lead or assist in the planning, requirements definition, design, and implementation for new Application Solutions that support and promote business objectives.
  1. Leads planning, requirements definition, design and implementation of IT projects.
  2. Facilitate the definition of project missions, goals, tasks, and resource requirements.
  3. Write use cases and/or user stories
  4. Work with development teams to distill business/functional requirements into actionable information (Epics, Stories, etc.).
  5. Ability to prioritize tasks, meet deadlines and work in a fast-paced environment.
  6. Participate in backlog grooming and sprint planning sessions.
  7. Manage project budget and resource allocation to ensure projects are completed on-time and on-budget.
  8. Prepare and present oral and written reports defining project plans, status reports, problems, and resolutions to appropriate levels of management.
  9. Assists in the Integration and Testing of new solutions.
  10. Assists in the development of training material, end-user training, and post implementation system support.
  11. Some travel required
  1. Safety Awareness: Employee must be aware of conditions that affect employee safety and engineer solutions to correct unsafe conditions.
  2. Adaptability/Flexibility: Maintaining effectiveness in varying environments and with different tasks, responsibilities and people.
  3. Communication through Planning and Organization Management: The ability to establish a course of action for self and/or others to accomplish a specific goal.  Planning proper assignments of personnel and appropriate allocation of resources in a fast pace changing environment. While expressing ideas effectively in individual and group situations.  Adjusting language, non-verbal expressions, and terminology to fit the needs of the audience.
  4. Innovation:  Generating creative solutions to work situations and equipment design. 
  5. Developing Organizational Talent: Developing direct reports’ skills and competencies by planning effective development activities related to current and future department needs.
  6. Customer Service Orientation: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Excellent customer service skills
  • Understanding of Information Technology and the Software Development Lifecycle (SDLC).
  • Ability to build trust and establish positive Business Relationships.
  • Understanding of common project management methodologies.
  • Knowledge of Agile methodologies.
  • Experience leading collaboration efforts with operations staff and technical staff.
  • Technical degree or relevant certification preferred
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